Trust & Safety

Building AI that is secure, fair, compliant. Lumi's Trust & Safety services ensure your AI systems are reliable, ethical and aligned with global standards. Protect your business and gain confidence in every decision, Lumi mitigates AI risks and helps you deliver solutions your stakeholders can trust.

Is your AI Failing the Trust Test?

AI is revolutionizing industries, promising innovation and efficiency like never before—but cracks are showing. Hidden vulnerabilities, unchecked biases, and mounting compliance risks are eroding trust in AI systems. For businesses, the stakes are clear: without rigorous assurance, AI can quickly turn from a competitive advantage into a liability. It’s time to move beyond promises and deliver AI that’s secure, fair, and aligned with global standards.

Hidden Vulnerabilities

AI systems often harbor unseen risks, from adversarial attacks to unintentional data exposure. Without robust security measures, these vulnerabilities can compromise not only system integrity but also stakeholder confidence.

Bias Blind Spots

Unexamined training data and algorithmic processes can lead to biased outcomes, undermining fairness and equity. Without rigorous auditing, businesses risk deploying systems that alienate users and damage reputations.

Compliance Uncertainty

Navigating complex global regulations is a daunting task for any organization deploying AI. Missteps can lead to costly penalties, operational delays, and reputational harm.

77%
of Output is Biased
Over 3/4 of AI systems show unintentional bias, eroding trust and fairness in critical decisions
56%
Apps with Security Gaps
More than half of AI implementations are vulnerable to breaches, exposing sensitive data
3%
Compliance Fines
Penalties for AI non-compliance can account for up to 3% of annual global revenue under GDPR
42%
Unverified Models
Nearly half of organizations deploy AI without sufficient testing or validation
A man is flying through the air on a wire.
Secure. Fair. Compliant.

AI You Can Trust Guaranteed

Building trust in AI is about more than technology—it’s about delivering secure, fair, and compliant results that stand up to scrutiny. Lumi’s Trust & Safety service empowers businesses to confidently deploy AI systems by addressing vulnerabilities, eliminating bias, and safeguarding privacy. Through proactive risk management to mitigate security threats, tailored solutions that simplify complex regulations, and tools to ensure fairness in every outcome, we help you protect your reputation, meet compliance standards, and unlock the full potential of AI.

A black and white image of a helmet with a gold design.

Redrocks Advantage Our proprietary platform exposes hidden risks, simulates real threats, and delivers actionable insights unmatched in the industry

A black background with a white outline of a person.

Comprehensive Assurance Coverage Lumi is the only provider addressing the full spectrum of AI trust & safety measures - security, bias, compliance, performance and privacy through a unified, proven approach

A black background with a white outline of a person.

Actionable Speed, Measured Impact While others take months, Lumi delivers results in weeks. Expect 90% faster threat response and compliance cost reductions of 25% - backed by real-world data.

Confidence in AI Starts Here

Fast, Easy & Secure

Lumi’s Trust & Safety process is designed to eliminate vulnerabilities, ensure fairness, and guarantee compliance—all while empowering your business to deploy trustworthy AI systems confidently. Our results-driven approach provides clarity at every stage, delivering measurable outcomes fast.

A black background with a white outline of a hand.

Security & Vulnerability Testing Using our proprietary Redrocks platform, we conduct advanced AI Red Teaming to simulate real-world threats. This exposes hidden risks, from adversarial attacks to data leakage, and provides actionable recommendations.

A black background with a white outline of a hand.

Fairness & Bias Evaluation We audit your training data and models to uncover and address bias. Our fairness metrics and optimization strategies ensure equitable results that align with ethical standards and stakeholder expectations.

Privacy & Compliance Validation We verify your AI systems’ adherence to global privacy and regulatory standards like GDPR and HIPAA. Our tests ensure no sensitive data or training information is exposed, protecting your operations and reputation.

A baseball player sliding into a base.

Why Redrocks?

Uncover vulnerabilities. Protect data. Build trust. Redrocks in Lumi's proprietary AI security and assurance platform, purpose-built to safeguard your AI systems. From advanced Red Teaming simulations to real-time vulnerability detection, Redrocks ensures your AI is secure, ethical, and resilient against the unexpected.

A black and white arrow pointing to a white circle.

Advanced AI Red Teaming Simulate real-world attacks to expose hidden risks and fortify your AI systems

A white head with a mouth and eyes.

Real-Time Threat Detection Identify vulnerabilities before they become liabilities with automated, actionable insights

A white wrench with a black handle.

Privacy and Compliance Assurance Validate your AI systems against global standards like GDPR, HIPAA and more, ensuring no sensitive data is exposed

A white clock with a black face and a black minute hand.

Performance Management Track key metrics to maintain reliability, efficiency and stakeholder trust

Flawless AI Every Time

Leave no room for error. Our Trust and Safety service ensures your models are accurate, compliant, and bias-free—aligned with the toughest global standards. From validating performance to continuous monitoring, we make sure your AI is reliable, transparent, and ready to deliver. Build smarter, safer systems that inspire confidence and outperform the rest.

Performance Validation
Google Gemini 2
Meta AI LLAMA
Mistral Large Models

Ensure your Generative AI models deliver accurate, reliable, and business-ready outputs. We rigorously test for performance benchmarks, including fluency, coherence, relevance, and factual accuracy, ensuring your enterprise solutions meet user expectations and drive value.

  • Evaluate text generation quality (fluency, tone, factual alignment)
  • Stress-test models for edge cases and adversarial inputs
  • Validate alignment with domain-specific requirements

Reduce risks and ensure regulatory compliance for enterprise-scale Generative AI. We align your solutions with global data protection standards, intellectual property (IP) regulations, and ethical frameworks, keeping you ahead of legal and reputational challenges.

  • Compliance checks for GDPR, HIPAA and the EU AI Act
  • IP-protection Audits to avoid legal compliances in AI-generated content
  • Risk Assessments and mitigation strategies for sensitive use cases such as customer-facing applications
Compliance & Risk Management
Google Gemini 2
Bias, Explainability & Transparency
Google Gemini 2
A man wearing glasses and a brown shirt is sitting in front of a computer.

Build trust in your Generative AI systems with a commitment to fairness, ethical principles, and transparency. Our Bias, Explainability and Transparency service ensures your AI models generate inclusive and unbiased content while providing clear and interpretable decisions. From detecting and mitigating bias to creating transparent decision-making processes, we help your enterprise deploy responsible and explainable AI solutions that align with your values and regulatory requirements.

  • Bias testing in language models (gender, race, and cultural sensitivity)
  • Model interpretability tools for enterprise use cases
  • Explanation frameworks tailored to user-facing or internal applications
Secure AI Ops
Google Gemini 2
Google Gemini 2

Ensure your AI systems are secure, compliant, and high-performing with Secure AI Ops. This service integrates continuous monitoring, robust security measures, and advanced privacy protections to ensure your AI generates reliable, unbiased, and enterprise-ready outputs. From detecting drift and anomalies to safeguarding sensitive data and optimizing performance, Secure AI Ops provides everything you need to deploy Generative AI confidently and responsibly.

  • Bias testing in language models (gender, race, and cultural sensitivity)
  • Model interpretability tools for enterprise use cases
  • Explanation frameworks tailored to user-facing or internal applications
A man wearing a blue shirt and a woman wearing a white shirt are posing for a picture.

Your Enterprise AI Trusted & Secure

Lumi’s Trust & Safety service isn’t just an offering—it’s a partnership built on trust, expertise, and measurable outcomes. With our proprietary Redrocks platform, comprehensive testing, and proven track record, we deliver the security, fairness, and compliance your AI systems need to succeed. Choose Lumi, and take the guesswork out of Trust & Safety.

A black background with a white outline of a person.

Spark Session

Kickstart your AI journey with a free 30-minute session to identify risks and opportunities. Let’s map out how Trust & Safety  can transform your systems.

A black background with a white outline of a hand.

Redrocks Demo

See Redrocks in action and discover how it identifies vulnerabilities, reduces risks, and ensures compliance—all in real-time.

A black and white image of a pair of scissors.

Case Studies

Learn how Lumi Trust & Safety has delivered measurable results for clients across industries. See what success looks like.

Find Other Services

Is your team ready to thrive in an AI-powered future?
Check Out Lumi Workforce Solutions